Cumberland Cape Atlantic YMCA

Your 1^st month is prorated based on your join date, unless otherwise noted in the promotion or partnership.  We offer our members two options to pay their membership: Automatic Monthly Draft and Prepay.

AUTOMATIC MONTHLY DRAFT is a convenient and popular option where you get to choose your method of payment and we set up automatic payments each month.  Draft dates are determined based on enrollment date.  All enrollments from the 1^st-14^th of each month will draft the 1^st and all enrollments from the 15^th to the end of the month will draft the 15^th.  All billing is based on a calendar month. We accept Debit/ACH, Bank Account/EFT, and credit card payments (Visa, MasterCard, American Express, and Discover). 

• Credit card payments are subject to a 3% service charge per transaction.
• Returned Payments will be subject to a return fee ($20 for Debit and Credit Cards and $30 for Bank Account/EFT). 
• Any unpaid balance may result in termination of membership and all privileges. 
• In order to cancel my membership and stop future payments I must submit a written cancelation request 30 days prior to my next draft date, but not within 60 days of enrollment.   Membership is not contingent upon attendance and therefore lack of usage is not assumption of cancelation nor eligible for refunds/credits. 

PREPAY  This option is only available for in person joins or renewals of active accounts.  Total dues must be paid in full upon enrollment – no partial payments permitted. We accept Cash, Check, MasterCard, Visa, American Express, & Discover. There is a 3% service fee on any credit card transaction.   Prepay options are quarterly, semi-annually, or annually.  

• Any individual minor membership (all youth and any teens under age 18) must include the parent/legal guardian as the primary member (inactive). 
• Photo ID and proof of shared residency with the primary member is required for all adults included on the membership.
• Dependents include any child/adult 25 or younger that the Primary Member or other active adult on the account has legal guardianship of, with supporting documents.  Dependents 18-25 must also include proof of shared residency with the primary member.  Any adult 18+ with proof of shared residency, but not a legal dependent, may be added as an additional adult for $30 per adult per month.  If a household has more than 6 legal dependents, additional dependents may be added for $15 per person per month. Once all required supporting documentation is provided, members will be made active and have access to member benefits. 
• CANCELATION POLICY: the CCA YMCA requires 30 days written notice from the primary member in order to process the cancelation of this membership.  Cancelation forms are available in person with Member Services or through your CCA YMCA online account.  Cancelation requests cannot be submitted within 60 days of your enrollment date.  If the request is received within 30 days of your next draft date, you will be charged one final payment and your membership will be active thru the end of that billing cycle.  Please note, once your membership has been canceled you forfeit your current rate and will be subject to new terms and conditions if and when you choose to rejoin.  Early cancelations of prepaid memberships will not be eligible for refund requests.  If the Cardholder/Account Owner is not the YMCA primary member, they are subject to the 30 day cancelation policy which will terminate their payment method.  However, the primary member will be notified to set up another payment method prior to account termination.
• HOLD POLICY: All holds are temporary and may be requested for a maximum of a 3 month period.  Only medical holds with a letter from a physician limiting physical activity are eligible for waived hold fees.  All other temporary holds are subject to a $10 per month fee which allows you to continue at your current rate and still maintain access to YMCA360.  All other membership benefits are paused until the membership automatically returns to active status.

• We expect all persons, while on YMCA premises, to behave appropriately, treat all members and YMCA staff in a mature and responsible manner, and to respect the rights and dignity of others. Violation of membership or facility policies could lead to a temporary or permanent suspension of membership.
• All Members, Visitors, or Guests must check in with Member Services prior to entering the main facility, using any equipment or participating in any YMCA programs.  Members can access their barcode using our free mobile app: YMCA360. 
• Members are prohibited from giving their scan card/barcode to another person for use. Visitors attempting to use another member’s scan card will be prohibited from entry.
• All guests and visitors must check in with Member Services prior to entering the facility.  If your information and photo are not already in our database, you must show photo ID and sign our visitor log book. All persons must abide by our standard code of conduct, facility rules, and age guidelines. Failure to comply with facility rules or code of conduct could result in loss of visitor or guest privileges without refund.  Guest Passes are restricted to 2 paid visits: Adults $15 per visit, Family $25 per visit.  Any first time visitor of the Y 18+ may be eligible for a free TRY the Y day pass.  Certain restrictions apply.

AGE GUIDELINES:  Teens 13 and older may enter the facility without a parent or guardian. For all minors 12 and under, a parent/legal guardian or approved adult 18+ is required to remain on premises to supervise the minor for the entire duration of their visit. All youth 12 and under will not be permitted to check in until they are accompanied by a parent/legal guardian, or adult 18+. Parents/legal guardians or supervising adults are required to accompany minors while using the restrooms, changing rooms, or locker rooms. 

KONTES POOL All swimmers under 18 years old are required to pass a Deep Water Test, otherwise must remain in designated lanes. All Swimmers must cooperate with Aquatics staff at all times, follow all pool rules, and remain in assigned lanes based on the weekly schedule.  

• 10 and under MUST have a parent/adult (18+) IN the water with them, within arm’s length (max of 2 children per 1 adult).
• 11-12 may swim in assigned family swim lanes while their parent/adult guardian remains on YMCA premises.
• 13-17 may swim in designated lanes without an adult.
• Must be 18+ to swim in Adult lanes
• 18+ Open access based on pool schedule   

MILAM CENTER ALL are subject to court availability based on weekly schedule.

• 10 and under MUST have a parent/adult supervising them in the same space at all times during their visit.
• 11-12 can be in this space given a parent/adult remains on YMCA premises for the entire duration of their visit
• 13+ may use this space without an adult.

FAMILY HEALTH & ADVENTURE CENTER

• 10 and under MUST have a parent/adult supervising them in the same space at all times during their visit.
• 11-12 can use in this space given a parent/adult remains on YMCA premises for the entire duration of their visit.
• 13+ may use this space without an adult.

FREE WEIGHT ROOM & FAMILY FITNESS CENTER

• 10 and under ARE NOT PERMITTED in this space AT ANY TIME.
• 11-15 can be in this space while their parent or adult 18+ remain with them in the same space at ANY TIME or this age group may use this space without a parent/adult DURING TEEN TIMES only.
• 16+ may use this space at any time.

DAVIS ROOM: This room is available to facility members 18+ only at times when it is not being used for a YMCA class or program.

• ANYONE UNDER 18 must be supervised by a parent at all times while using this room. 
• Equipment is only to be used by adults 18+.
• Eligible Members can see Member Services for Door Access Code.
• Members must wait until all class participants have exited the room prior to entry

RIGGINS ROOM & ROTARY ROOM are not available for personal use

Important Member Information below. Please download and read carefully.

General Facility Policies and Code of Conduct - DOWNLOAD HERE

All members are able to set-up an online account portal to be able to view their information, register for programs, and make reservations. Please note, not all programs may be available at this time for online registration. Please call the Y at 856-691-0030 with questions. 

Have not set-up your account yet? Click below to learn how!

You can access your online account by clicking HERE!